SHIPPING – AUSTRALIA
Orders over AUD$99
- STANDARD shipping: Free
- EXPRESS shipping: A$10
Orders under AUD$99
- STANDARD shipping: AUD$10
- EXPRESS shipping: AUD$20
- All Australian orders are shipped from our Sydney warehouse via Australia Post and Startrack and generally take 2-5 working days for Standard delivery, 1-2 working days for Express delivery.
- Shipping times can vary for remote areas and NT.
- All express orders placed before 12 PM are usually dispatched the same day.
- All orders made after 12 PM EST are usually dispatched the next day.
- All orders will receive tracking information via email – please double check your email address when entering your details. If you are a registered customer, you can find tracking details in your account.
- “Leave at door” option is available, but please note we can not accept responsibility for lost parcels when the authority to leave is selected.
Approximate standard delivery times
NSW / VIC 2-3 days WA / TAS 3-4 days QLD / SA 3-5 days NT and regional 5-7 days
SHIPPING – WORLDWIDE
- All international orders are dispatched from our Sydney warehouse via DHL Global Mail and DHL Express and generally take 5-14 days for delivery excluding customs.
- All orders are dispatched next business day after ordering.
- All orders will receive tracking information via email.
- International customs require that we state the value of your order, this is done in AUD.
- Any duties, taxes or fees that may be required in your country are the responsibility of the customer. Please note as the recipient you are liable for all import duties, customs and local sales taxes. Payment of these is necessary to release your order from customs on arrival. We are unable to advise the amount this may be as order values, destination, country rules and regulations vary.
* Working days: The Healthy Chef can dispatch orders on working days only. Working days are Monday to Friday. Please consider this when placing orders over the weekend. For example, if you place an Express order on Friday afternoon your order will be dispatched on the next working day which is Monday.